ServiceFlow Pro Docs

Quick Start Guide

Get up and running with the scheduling tools in 5 minutes. This guide walks you through the essential features.
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Step 1
Access the Scheduler

Navigate to the Scheduler

From anywhere in the app, click Scheduler in the left sidebar (or tap the menu icon on mobile).
Scheduler
→ Opens the main scheduling dashboard
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Step 2
Understand the Views

Three Ways to View Your Schedule

Timeline
  • Horizontal time view
  • All technicians at once
  • Great for seeing the big picture
Columns
  • Weekly calendar layout
  • Compact or expanded modes
  • Click time slots to add jobs
Routes
  • Optimized driving routes
  • Google Maps integration
  • Saves drive time
Click the tabs at the top to switch between views. Try each one to see which works best for your workflow.
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Step 3
Create a Job

Two Ways to Create Jobs

Quick Create Button
  1. Click the blue Create Job button
  2. Fill in customer, date, and time
  3. Assign a technician
  4. Click Create
Click on Calendar
  1. Go to Column view → Expanded mode
  2. Click any empty time slot
  3. Date and time are pre-filled!
  4. Complete the form and save
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Step 4
Reschedule with Drag & Drop

Drag & Drop to Reschedule

The fastest way to reschedule a job:
Grab Job
Drag
Drop!
  • Change Time: Drag vertically in expanded view
  • Change Day: Drag to a different day column
  • Change Technician: Drag to a different technician row
  • Confirm: A dialog shows the new schedule - click Reschedule to save
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Step 5
Generate Routes

Review Route Planning

  1. Click the Routes tab on the scheduler
  2. View each technician's stops for the selected date
  3. Click "Open in Google Maps" for turn-by-turn directions

You're Ready!

You now know the basics. Here's what to explore next: