Roofing Call Center Without a Separate Call-Center App

Roofing Call Center Without a Separate Call-Center App

Roofing Call Center Without a Separate Call-Center App is how a roofing company keeps the queue, scripts, and the job the call created inside ServiceFlow Pro instead of paying for a separate call-center app. Built for roofing contractors estimating multi-phase tear-offs and installs with material calculators, weather delays, and photo documentation.
Roofing Call Center Without a Separate Call-Center App puts the queue, scripts, and the job the call created on the customer and the job, so the office does not retype the same visit into a separate call-center app. A call can become the customer and the job. Dispatchers are not retyping a ticket from another phone app.
Roofing Call Center Without a Separate Call-Center App leaves the outside network in place. Live calls still connect through Twilio or Telnyx. ServiceFlow Pro holds the queue and the job link.

What stays connected

Live calls still connect through Twilio or Telnyx. ServiceFlow Pro holds the queue and the job link.

What you stop renting

ServiceFlow Pro stands in for a separate call-center app.
  • Roofing call center on the same customer record as the job
  • A call can become the customer and the job
  • Dispatchers are not retyping a ticket from another phone app

Questions