Glossary

Software that helps service businesses schedule jobs, dispatch technicians, manage customers, create estimates and invoices, and run operations from one platform.

Technology that assigns jobs to technicians by location, skills, and availability, reducing manual work and drive time.

Software that centralizes jobs, technician availability, and routes so dispatchers can assign and optimize schedules in real time.

Technology that groups jobs by area and suggests efficient drive order to reduce drive time and fuel costs.

AI-powered pricing recommendations based on job type, location, and market conditions to maximize revenue.

A web interface where customers can view estimates, approve work, pay invoices, and see job history without calling the office.

A passwordless sign-in link sent via email so customers can access the portal without creating a password.