Built to Stay Up
ServiceFlow Pro runs on Google Cloud so your scheduling, dispatch, and customer operations stay available when your business needs them.
Google Cloud Availability
Our infrastructure is backed by Google Cloud's published Service Level Objectives.
Google Cloud guarantees specific monthly uptimes ranging from 99.0% to 99.999% depending on the service and configuration. If a service fails to meet its Service Level Objective (SLO), you can claim service credits. Credits typically scale with downtime and cap between 10% and 50% of your monthly bill for that service.
What That Means for Your Business
Hosted on Google Cloud
ServiceFlow Pro runs on Google Cloud infrastructure so availability is grounded in the same platform trusted by enterprises worldwide.
Designed for Continuous Operation
Scheduling, dispatch, calling, and customer workflows are built for always-on field service — so your team can keep working without interruption.
Accountable Uptime SLOs
When Google Cloud misses a published SLO, service credits are available — typically scaling with downtime and capping between 10% and 50% of the monthly bill for that service.
Our Reliability Commitments
- Platform hosted on Google Cloud for enterprise-grade infrastructure
- Monthly uptime SLOs from 99.0% to 99.999% depending on service and configuration
- Service credits available when Google Cloud fails to meet its SLOs
- Software designed for continuous availability for field service teams
- Security and compliance details available on our Trust & Security page
Run Your Business on Software You Can Rely On
Start your free trial today. Continuous availability and Google Cloud–backed infrastructure included from day one.
ServiceFlow Pro
The future of field service management powered by artificial intelligence.