Products / Messaging

SMS and email for service companies

Keep SMS and email on one customer thread, next to the job and the estimate, instead of in a personal phone.
For offices that lose the conversation when it moves from text to email.

How it works

  1. Open the customer’s thread instead of a personal phone.
  2. Reply by text or email. Texts go through Twilio or Telnyx.
  3. The conversation stays on the customer, the job, and the estimate.

What you can do

  • One timeline

    SMS and email for a customer sit in one thread.

  • On the job

    The thread is also on the job and the estimate, so the office does not hunt for it.

  • Texting

    Send and receive SMS through Twilio or Telnyx.

  • Email

    Send from the company inbox, not a personal account.

  • Templates

    Start from the reply you send every day, then edit it.

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